RocketFuel.baby Terms of Service

Last updated: January 2026

1. Services

Purpose: RocketFuel.baby ("the Company") agrees to provide RocketFuel.baby (hereinafter referred to as "Platform") as a SaaS (Software as a Service) for task and issue tracking, and also provide for the maintenance and support.

Services: The Company shall provide access to the Platform for creating, organizing, and tracking tasks, issues, and projects on an infinite canvas interface.

Changes to Platform: The Company may, in its sole discretion, make any changes to any Platform that it deems necessary or useful to maintain or enhance the quality or delivery of services, the competitive strength of the Company's products or services, such Platform's cost efficiency or performance, or to comply with applicable law.

2. Platform Access and Authorized Users

Administrative Users: During the configuration and set-up process for the Platform, the Customer will identify an administrative user name and password for the Customer's account with the Company. The Company reserves the right to refuse registration of or cancel user names and passwords or delete accounts as it deems inappropriate.

Account Responsibility: The Customer shall be responsible for all uses of any account that Customer has access to, whether or not the Customer has authorized the particular use or user, and regardless of Customer's knowledge of such use. The Customer is responsible for securing the Company account, passwords, and files.

3. Confidentiality

All confidential information that is communicated to and obtained by the Company from the Customer in connection with performing the above-mentioned services shall be held by the Company in full trust. At no time shall the Company use any confidential information obtained through conducting this service contract either directly or indirectly, for personal benefit, or disclose or communicate such information in any manner.

4. Proprietary Rights

Ownership: The Company shall own and retain all rights, title, and interest in any services software, applications, inventions, or other technology developed in connection with the Services, and all intellectual property and proprietary rights in and related to any of the foregoing subscription services (collectively, "Services IP").

Customer Data License: The Customer hereby grants the Company a non-exclusive, transferable, sublicensable, worldwide, and royalty-free license to use Customer Data to provide the Services and as necessary or useful to monitor and improve the Platform and Services, both during and after the Term.

5. Payment Terms

The Customer shall pay the Company the then-applicable fees described in the software user interface, as applicable, in accordance with the terms set forth therein ("Fees"). The Company reserves the right to suspend Services in the event of payment delinquency.

6. Security

The Company shall comply with all applicable laws regarding the notification of individuals in the event of an unauthorized release of personally identifiable information and notification of other unauthorized data and information disclosures.

7. Termination

Customer may terminate this agreement for any reason on 30 days' notice to the Company. Each party may terminate this agreement with immediate effect if the other party materially breaches any of its obligations and the breach continues for a period of 30 days after notice.

8. Indemnification

The Parties each agree to indemnify and hold harmless the other Party, its respective affiliates, employees, and permitted successors and assigns against any losses, claims, damages, penalties, liabilities, punitive damages, expenses, reasonable legal fees which result from the negligence of or breach of this Agreement by the indemnifying party.

9. Limitation of Liability

In no event shall either Party have any liability to the other for any lost profits or revenues or any indirect, incidental, consequential, cover, special, exemplary, or punitive damages, howsoever caused, whether in contract, tort, or under any other conditions of liability. The foregoing limitations and disclaimers shall not apply to the extent prohibited by applicable law.

10. Arbitration

In the event of any dispute between the parties, the parties hereto agree that such dispute shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Arbitration shall be held within Westchester County, New York, USA, unless the parties agree to an alternative location.

11. Miscellaneous

Assignability: Neither party may assign this Agreement without the prior express written approval of the other Party.

Force Majeure: Neither party shall be liable for any failure in performance due to causes beyond that party's reasonable control.

Modification: No modification of this Agreement shall be made unless in writing, signed by both parties.

Governing Law: This Agreement shall be governed by the laws of New York.

Entire Agreement: This Agreement constitutes the entire understanding of the Parties and supersedes all prior contracts between the Parties.